- Where can I find an authorized Kiyoko Hata boutique?
- Kiyoko Hata products are available at Kiyoko Hata Weddings boutiques and partner boutiques worldwide. To locate the nearest boutique, please click on the “Find Your Boutiques” link. We are continuously expanding our network of retailers to enhance the accessibility of Kiyoko Hata merchandise globally. If you encounter any challenges finding a bridal retailer in your area that carries Kiyoko Hata dresses, please don’t hesitate to reach out to us at office@kuraudia.co.jp for assistance.
- How do I find out the cost of certain styles?
- For inquiries regarding the prices of specific styles, we recommend contacting a Kiyoko Hata Weddings boutique or a partner boutique near you. Our team will be more than happy to provide you with all the necessary information about our dresses. If you have difficulty locating a bridal boutique in your area that offers Kiyoko Hata gowns, please feel free to contact us at office@kuraudia.co.jp for support.
- Do all Kiyoko Hata Weddings boutiques carry every style shown on this website?
- Each boutique features a unique selection of Kiyoko Hata styles. If you are interested in a specific style, we suggest calling the boutique directly to confirm its availability for you to try on before your appointment.
- How do I place an order, and how far in advance should I do so?
- We recommend placing your wedding dress order at least six months before your wedding date or special event to ensure ample time for processing.
- Do you create bespoke designs?
- Currently, we do not offer bespoke gowns. However, many of our dresses come with customizable features such as detachable sleeves, removable linings, and overskirts. Please refer to the individual style descriptions for more details.
- Do you offer alterations?
- All of our wedding dresses are available in a standard length of 110cm from waist to floor. Additionally, you can choose from five lengths: 106cm, 110cm, 114cm, 118cm, and 122cm. We recommend checking the measurement description of your chosen dress and consulting your nearest boutique for further information.
- Can I cancel my order or return my gown?
- Kiyoko Hata Weddings official boutiques and our authorized retailers have their own return and exchange policies. We encourage you to review your sales agreement and contact them directly for any available options.
- How much in duties and taxes will I need to pay for international delivery?
- International orders placed through Kiyoko Hata Weddings are shipped DDU (Delivered Duty Unpaid). For all DDU shipments, any applicable duties, tariffs, and taxes will be collected at the destination's point of entry and are the responsibility of the customer. Since each country has unique charges, we recommend reviewing shipping agency websites or contacting your local shipping office for more information.